GEPCO MIS (Management Information System) is one of the best portals for managing different services including employees, customers, and utilities like Gepco bill online.

The main purpose of launching this Management Information System is to enhance and improve the transparency inside the GEPCO (Gujranwala Electric Power Company Limited).

With this system, GEPCO can manage the customers and their employees online and improve the quality of customer services.


GEPCO MIS – Management Information System

To access the GEPCO Mis, you need to visit the official website of Gepco and log in with your username and password with your ID. For users, it’s an easy and simple system to access their GEPCO MIS system.

It’s like a self-service portal where you can avail of different GEPCO services including bill payment, downloading E-bills, complaints, and new connections.

Key features of the GEPCO MIS System:

  • A self-service online portal and mobile apps.
  • Better user experience for GEPCO bill payments, New connection requests, load shading complaints, and generating e-bills.
  • Email and SMS notification services for consumers.
  • Gepco can analyze customer behavior to improve their quality.
  • Better and automatic complaints management system.
  • Secure and safe portal to provide customers a data safety.

How to Access the GEPCO MIS?

To access the GEPCO MIS you need to visit the GEPCO’s official website. After visiting the GEPCO Management Information System you will need the username and password to access the online portal.

Customers and employees both can visit this portal with their login credentials:

For Employees

  • Employees need to visit the staff portal.
  • Use your employee’s User name and password to log in.
  • The staff can generate the reports and perform their routine work online at the portal.
  • Some other tasks include inventory status and outage alerts.

For Customers

  • Customers can access at GEPCO MIS website.
  • First, you have to register and create an account.
  • After registration complete login to your account.
  • You can access GEPCO Bill payments, lodge complaints, and download e-bills.

GEPCO MIS Features

GEPCO MIS portal offers you a variety of features to resolve your complaints, connection applications, and notification services.

Complaint Management

You can easily manage and track your complaints regarding GEPCO services such as load shedding, electric supply line issues, or any meter-related problems.

New Connection

With this MIS portal, GEPCO customers can apply for their new electricity connection and also change their connection name, change their load type, and track demand notice status.

Online Bill Payments

You can also check your GEPCO bills online and proceed with the bill payments. Moreover, you can download your GEPCO duplicate bill online.

Notification Alerts Service

This portal also provides you with a notification service on your mobile phone. After registration, you will be notified via SMS about your monthly meter reading, load shedding schedule, and any breakdowns in the electric line.

How Does GEPCO MIS Online Work?

This is an online portal and GEPCO MIS services are available 24/7 online. You can use this online MIS portal to apply your new connection, register your complaints, or pay your bills.

GEPCO MIS services are integrated with GEPCO the latest database to provide real-time access to the required service. This feature makes the fast and easy service usage for both customers and Gepco employees.

When customers register a complaint or apply for a new connection, these requests are automatically assigned to the relevant department. Customers can get notifications via email or SMS for updates, reminders, and events.

Final Thoughts

GEPCO MIS is an online portal created for the convenience of customers and GEPCO staff members. The main purpose of this portal is to speed up the resolution of the complaint while maintaining quality.

With the self-service option customers can apply for their new connection, register complaints, and track their application status.